Agent 365 dos and don’ts

Agent 365 isn’t just another AI announcement — it’s Microsoft’s vision for how companies will manage an entire workforce of AI agents. Fresh out of preview and now generally available, Agent 365 introduces a new “control plane” for AI inside Microsoft 365, giving organizations the ability to discover, govern, secure, and scale autonomous agents across Teams, Outlook, SharePoint, Windows, and even third-party platforms.

In this session, we’ll unpack why Microsoft believes the future of work will involve billions of AI agents acting as digital teammates — and why governance, security, and visibility suddenly matter more than ever. From “shadow AI” running on employee devices to intelligent agents capable of taking action across enterprise systems, Agent 365 is redefining how organizations think about productivity, automation, and trust. Expect real-world scenarios, launch insights, and a practical look at what happens when AI moves beyond copilots and becomes part of the operational fabric of the workplace.