Aleksandar Draskovic is a Senior Customer Engineer at Microsoft Deutschland GmbH, with focus on SharePoint Online, Microsoft Teams and Azure, with over 20 years of experience in the enterprise IT. His SharePoint journey started in 2007, supporting customers mostly in infrastructure and architecture areas. Since 2015 he is completely dedicated to Microsoft online services. Currently, he is working on developing and promoting Microsoft Service Health Hub, a solution which helps customers deal with changes and incidents within Microsoft 365, Azure and Dynamics 365.