In this session, we will discuss the common challenges around changes within Microsoft 365, Azure and Dynamics 365 and how Microsoft Service Health Hub addresses those challenges by providing tools and processes for effectively managing changes and incidents. We will discuss how real-time notifications with intelligent and flexible routing, task management and integration in your ITSM systems, flexible access management and seamless Microsoft Teams integration helps you to deal with a massive amount of information regarding your services, and make decisions, simple and fast.